Hunza Foodways Privacy Policy

Last Updated: 29-10-2024

Hunza Foodways (previously Karakoramfoods) respect your privacy. This Privacy Policy outlines how we collect, use, and share information when you visit our website at https://hunzafoodways.com/.

1. Data Collection and Usage
Information and records only collected after prior consent. Which is done by making purchases, asking for our newsletters, making accounts, or using your e-mail in one of the forms.

Information That We Collect

This also includes the account information regarding name, email address with password, billing and shipping details. When you want to order something on our web site we then collect any information regarding payment and deliveries services. We also take this information when you wish to contact the customer care.
Tracking and Cookies: We use cookies to make your experience on our site better. While you’re browsing, we might collect information on:

Viewed Products: This will help us show you products you have looked at before.
Location and Device Data: To calculate taxes and shipping.
Cart Contents: To keep track of items in your cart as you look around.
2. Data Collection Purpose
We collect data for the following purposes:

Processing and fulfilling orders.
Providing customer support and managing refunds.
Personalizing your shopping experience and showing you relevant products.
Sending promotional emails if you have opted in.
3. How We Use Cookies
Essential Cookies: These enable basic functionalities such as saving your cart.
Personalization Cookies: They save information to help us to suggest products based on your activities.
You can control cookies through your browser settings, but note that disabling cookies will affect your shopping experience.
4. Payment Processing
Our payment options include IBFT/Direct Bank Transfer and Cash on Delivery. We had Bykea but no longer allow that. All the information required to process a payment is shared only with necessary third parties and under strict security procedures.

5. Information Sharing
We share your data only with trusted partners. This includes:

Shipping Partners: As of now, we work with Leopards Courier Services to get your packages delivered to you on time.
Email Marketing Services: If you have subscribed to our newsletter, we may send your email to MailChimp based on their Privacy Policy.
Automated Abandoned Cart Reminders: We are using AutomateWoo to capture and remind via email when a cart has been abandoned.
6. Data Access and Security
We allow access to our following personnel:
Admin and Shop Manager:
The information concerning the order made by them including items ordered and the shipping addresses
Customer Details: To keep their account and to serve the purpose of customer care.
We respect your privacy and are committed to protecting your personal information using industry-standard security protocols. Although we take steps to protect your information, no system is completely impenetrable.

7. Links to External Sites
Our website contains links to external sites over which we have no control. We are not responsible for their privacy practices. We recommend that you review their policies.

8. Your Choices and Rights
Data Deletion Request: You can ask us to delete your personal data at any time. Follow this link: Contact us
Cookies: Controlling cookies: Browser settings.
Opt-out from Marketing: Click here: Information about Cookies used and another way you can opt-out of receiving marketing emails by simply unsubscribing from an email.
When you leave a comment, you will fill in the details we collect. Your IP address is also collected to limit spamming. We could also use an anonymised version of your email with Gravatar to show a profile picture if it exists.

10. Policy Changes
We may change our Privacy Policy from time to time. If we make changes, we will update the date of the last update above. Your acceptance of those changes is provided when you continue to use our site after the posting of the modifications to our Privacy Policy. If you have any questions about our Privacy Policy or how we treat personal data, please do not hesitate to contact us through our contact page.

Additional Resources

[About Us]
[Returns & Refunds Policy]
[Medical Disclaimer]